Privacy Policy
1. Introduction
At Patel Mobile Detail (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, patelmobiledetail.com, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect personal and non-personal information when you interact with our website.
Personal Information
When you contact us, request a quote, book an appointment, or complete any online form, we may collect:
- Full Name
- Email Address
- Phone Number
- Service Address
- Vehicle Information (if provided)
- Appointment Date and Time
Any additional information you voluntarily provide.
Automatically Collected Information.
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time and Date of Visit
- Referral Website
- Website Usage Statistics
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Provide mobile detailing, cleaning, and related services.
- Respond to inquiries and customer support requests.
- Send appointment confirmations and service updates.
- Improve our website and customer experience.
- Monitor website performance and security.
- Prevent fraud and unauthorized activities.
- Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
4. Appointment Booking
Our website allows customers to book appointments online.
Information submitted during the booking process is used solely for:
- Scheduling your requested service.
- Contacting you regarding your appointment.
- Providing customer support.
- Service confirmation and follow-up.
5. Contact Forms
When you contact us through our website, email, or phone, we collect only the information necessary to respond to your request.
This information is never sold to third parties and is only used for customer service purposes.
6. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember user preferences.
- Improve website functionality.
- Analyze website traffic.
- Maintain secure sessions.
You can disable cookies through your browser settings. However, some features of the website may not function properly.
7. Analytics
We may use analytics services, such as Google Analytics, to understand how visitors use our website.
These services collect anonymous information including:
- Pages viewed
- Time spent on the website
- Browser type
- Device information
- General geographic location
This information helps us improve our website and services.
8. Third-Party Services
Our website may use trusted third-party services, including but not limited to:
- Google Analytics
- Google Maps
- YouTube (if videos are embedded)
These third-party services have their own privacy policies, and we encourage you to review them before using their services.
9. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our website uses SSL (HTTPS) encryption to secure data transmitted between your browser and our website.
While we strive to protect your information, no method of internet transmission is completely secure.
10. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services.
- Maintain customer records.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
11. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Request a copy of the information we hold about you.
To exercise any of these rights, please contact us using the information below.
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
13. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will promptly delete it.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Patel Mobile Detail
Website: patelmobiledetail.com
Email: patelmobiledetail@gmail.com
Phone: (475) 399-7901